• Domestic U.S. Shipping: Orders within the United States typically take 5-7 business days for delivery. Please note that this estimate excludes weekends and holidays. Once your order has been processed and shipped, you will receive a tracking number to monitor the delivery status of your package. Processing times vary.
  
• International Shipping: For international orders, please allow up to 14 business days for delivery. Customs processing times may vary by destination country and can impact the delivery timeframe. We appreciate your patience as your order makes its way to you. International customers are responsible for any customs duties or taxes imposed by their respective countries.

Special Item Processing: Processing times for certain items may vary and can take up to 3-5 weeks, excluding weekends and holidays. This includes, but is not limited to, authentic fur items, certain shoes, and clothing.

• Exchanges Only: We strive to ensure your complete satisfaction with your purchase. However, we only accept exchanges for items that are defective or damaged upon receipt. We do not offer refunds.
  
• Conditions for Exchanges: To be eligible for an exchange, the item must be unused, unworn, and in the same condition as when it was received. It must also be in its original packaging with all tags attached. Exchanges must be initiated within 14 days of the delivery date.
  

How to Initiate an Exchange:

If you need to exchange an item, please contact our customer support team at stytbrand@gmail.com within 14 days of receiving your order. Please provide your order number and details about the product you would like to exchange.

Return Shipping: Customers are responsible for the return shipping costs for exchanges. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

Exchange Process: Once we receive your returned item and verify its eligibility for exchange, we will process your exchange request. Depending on stock availability, we will ship out the replacement item as soon as possible.

Note: We reserve the right to refuse any exchanges if the returned item does not meet our exchange policy criteria.

Thank you for shopping with us. If you have any questions or concerns regarding our shipping and return policy, please don't hesitate to contact us. Your satisfaction is our priority.

Our Brand Ambassador Program is designed to establish mutually beneficial partnerships with individuals who are passionate about our brand and products. Brand Ambassadors serve as advocates, representing our brand values and promoting our products to their audience.

Eligibility:

• Must be at least 18 years old.
• Must have a strong presence on social media platforms (Instagram, TikTok, X, YouTube, etc.) and/or a significant following on a relevant platform.
• Must demonstrate genuine enthusiasm for our brand and products.
• Must align with our brand values and ethos.
• International applications are welcome.
  

Application Process:

• Interested individuals can apply to become Brand Ambassadors by completing the contact form above.
• Applications will be reviewed by our team, and successful candidates will be contacted via email for further steps.